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FiLoContact answers your customer calls and web chat instantly, 24/7 — trained on your business, escalating to you only when it matters. No staff required, no hardware, live in minutes.
Running a small business means wearing every hat. Answering the same questions all day is one you shouldn't have to wear.
Your AI receptionist answers calls and web chats 24/7, including weekends and holidays. Customers get an immediate response — not a voicemail.
Pre-built around the most common small business inquiries — hours, location, pricing, availability, scheduling, and policies. Customize every answer to your specific business.
When a question falls outside what the AI can handle, it automatically forwards the details to your email so you can follow up personally. Nothing gets dropped.
Claim a toll-free phone number right from your dashboard. Put it on your website, your storefront, and your business cards — the AI answers every call.
Add a chat bubble to your website with a single embed snippet. The same AI answers chat and phone, so every channel gives customers consistent answers.
Customize your assistant's name, persona, and instructions so every interaction feels like talking to your business — not a generic bot.
Any business that gets calls it can't always answer — which is every business.
Service calls come in at all hours, and a homeowner with a broken furnace won't leave a voicemail — they call the next company on the list. With FiLoContact, every call gets answered immediately, urgent inquiries are forwarded by email, and the owner follows up first thing without losing the job.
The phone rings constantly with the same questions: are you open Sundays, how much is a cut and color, do you take walk-ins. The AI answers all of it from the salon's knowledge base, so staff stay focused on the clients in their chairs.
Prospective clients often call several firms and go with whoever responds first. FiLoContact answers instantly with the firm's practice areas, consultation process, and office details — and forwards the caller's information so the attorney can respond the same day.
Do you have this in stock, what time do you close, where do I park? The chat widget on the shop's website and the toll-free line both answer immediately, so the person at the register can serve the customer standing in front of them.
Patients call about insurance, first-visit paperwork, and rescheduling policies. The AI handles routine questions around the clock and emails the front desk anything that needs a human — so the morning starts with a tidy follow-up list instead of a full voicemail box.
The owner spends the day running crews, not answering the phone. FiLoContact answers every call, explains services and service areas, and forwards quote requests with the caller's details by email — turning missed calls into a lead list.
From sign-up to answering your first customer call the same day.
Sign up with your company name and email, pick a plan, and start your 14-day free trial. No charge until the trial ends, and you can cancel anytime.
Answer simple prompts about your business — hours, location, services, pricing, policies. This is what your AI receptionist uses to answer customers accurately.
Give your assistant a name and persona that fits your brand. Set the escalation email where unresolved inquiries should be forwarded.
Pick a dedicated toll-free number from the Channels page. Publish it anywhere — the AI answers every call. Add the web chat widget to your site with one embed snippet.
Test it yourself from the dashboard, then let it take real calls. Review every conversation in the Messages page and refine your knowledge base answers over time.
Every plan includes the toll-free number, web chat widget, and full knowledge base. An interaction is one call or chat conversation.
14-day free trial on every plan. Upgrade automatically as your volume grows.